Privacy Policy

CenterState Bank Central Florida, N.A. knows how important it is to protect the confidentiality of the information our customers provide us. We are committed to maintaining your privacy and safeguarding your account(s), transactions, and personal information. Our Privacy Statement describes the procedures we use to protect your privacy.

Recognition of a Customer's Expectation of Privacy
CenterState Bank Central Florida, N.A. recognizes and respects your privacy expectations as our customer. We will maintain standards to ensure that your information remains confidential and secure.

Use, Collection, and Retention of Customer Information
CenterState Bank Central Florida, N.A. will collect, retain, and use information about our customers only when we reasonably believe it would be useful (and allowed by law) to administer our business. This information will be used to protect and administer customer accounts, comply with certain laws and regulations, and to provide quality products, services and opportunities to our customers.

Maintenance of Accurate Information
CenterState Bank Central Florida, N.A. will establish procedures to help assure that your financial information is current, accurate and completely in accordance with reasonable commercial statements. We will respond to requests to correct inaccurate information in a timely manner.

Limiting Employee Access to Information
CenterState Bank Central Florida, N.A. has procedures and security levels which limit employee access to personally identifiable information to those employees with a business reason for knowing such information. We ensure that employees understand the importance of confidentiality and customer privacy through the review of our Code of Ethics/Standards Policy at the time of their initial new employee orientation and through refresher training conducted periodically.

Protection of Information via Established Security Procedures
CenterState Bank Central Florida, N.A. will maintain appropriate security standards and procedures regarding unauthorized access to customer information.

Restrictions on the Disclosure of Account Information
CenterState Bank Central Florida, N.A. will not reveal specific information about customer accounts or other personally identifiable data to unaffiliated third parties for their independent use, except for the exchange of information with reputable information reporting agencies to maximize the accuracy and security of such information or in the performance of bona fide corporate due diligence, unless:

• The information is provided to help complete a customer-initiated transaction.
• The customer requests it.
• The disclosure is required by or allowed by law (e.g., subpoena, investigation or fraudulent activity, requested by regulator, etc.)

Maintaining Customer Privacy in Business Relationships with Third Parties
If personally identifiable customer information is provided to a third party, CenterState Bank Central Florida, N.A. will insist that the third party adhere to similar privacy principles that keep such information confidential.

Providing Privacy Information to Customers and Responding to Inquiries
CenterState Bank Central Florida, N.A. values our customer relationships. We want you to understand our commitment to privacy in our use of your information. Should you have any questions about how we protect your confidential information, please contact us.